You can schedule your first pick up via our website (www.ImpressiveCleanersCO.com on the Pickup/Delivery Page) or via our iOS or Android app. Select the first available day and time window for your pickup and you can even schedule your delivery day and time window. The first available delivery day and time window will be 2 business days from time of pickup, but you can schedule your delivery for a later day and time. Remember we do our best to work around YOUR schedule.
On the day of your first pick up we kindly ask that you put your clothes in a disposable bag and place them outside your front door before your pickup time window (For Example: If your pickup time window is 9am – 1pm then make sure your clothes are placed outside your front door by 9am).
Please make sure to separate your “wash & fold” from your “dry clean/launder & press” items by placing them in 2 separate disposable bags if applicable. You will receive a notification via SMS when our Valet is on the way to pickup your order.
When our Valet arrives they will put your clothes in your own reusable Impressive Cleaners garment bags (Green=Dry Clean/Launder & Press; Orange=Wash & Fold) and you will receive a notification via SMS that your clothes have been picked up.
When we pick up your first order, our Valet will leave an over the door hook that can be used to hang your completed order upon delivery. If it is determined that the type of door will not accommodate the metal hook then one will not be left.
Wash & Fold is just like doing your laundry at home or going to the laundromat, except we do all the work for you. This service is for any garments or textiles that can be machine washed, tumble dried, and folded such as underwear, socks, t-shirts, boxers, bras, towels, bed sheets, pillow cover sheets, table clothes, napkins, and towels. First your clothes are sorted and separated by colors and whites. Then we machine wash and tumble dry your clothes in separate machines for each customer, according to the preferences that you setup on in your account. Finally, your clothes are neatly folded and the clothes are wrapped up and ready to be delivered.
Wash and Fold is a bulk service so if you would like any garments pressed and spotted for stains please send it in for Dry Cleaning/Launder & Press.
If you are unsure as to how to separate your wash & fold from dry clean/launder and press items, you can follow the guidelines below:
- Anything that you would like to be pressed and returned on a hanger should be placed in the GREEN Dry Clean/Launder & Press bag.
- Any regular laundry that you would like to be machine washed, tumble dried, and returned folded should be placed in the ORANGE Wash & Fold bag.
Here at Impressive Cleaners we utilize technologies and processes to help lower our costs and pass the savings on to our customers. We offer some of the most competitive prices in the industry and in order to help keep our costs low we have the following Order Minimums:
Dry Clean/Laundry & Press: Combined $20 Order Minimum Charge.
Wash & Fold: 10 Pound Order Minimum Charge
We understand that sometimes our customers might not have enough clothes to meet the order minimum charge for Dry Clean/Launder & Press and Wash & Fold, which is why we will still pick up your clothes and service them; however please keep in mind that you will be charged the order minimum on your invoice. For example if you only have 2 pieces that come out to be $8, then a $12 charge will be added to your invoice to reach the $20 Order Minimum Charge.
You do not need to be home when our Valet picks up or delivers your clothes. With the sheer volume of items and number of pick ups and deliveries we have it would be very difficult to arrive at a particular time to meet you at your front door. This is why we have a time window for all of our pick ups and deliveries
We designed our On Demand Pickup service to work around your schedule. If you schedule your pick up via our iOS or Android app, you will be given the option to add your scheduled pick up time window to your calendar so that you can set yourself a reminder. You will also receive a notification via SMS when our Valet is on the way to pick up your order and you can even track their location using live GPS coordinates in our app!
If you forget to leave your clothes out and our valet is unable to pick up your clothes, a $5 Missed Pick Up Fee will be charged to your credit card that we have on file.
This is any garment that can be dry cleaned in our dry cleaning machines. With today’s ever changing fashion and textile production, many garments are designed to be DRY CLEAN ONLY, while many others can be dry cleaned as long as the care label does not say otherwise. Examples of care label instructions that would NOT allow us to dry clean a garment include: “DO NOT DRY CLEAN,” “HAND WASH ONLY,” and “WET CLEAN.”
At Impressive Cleaners, we are a 100% Green and Environmentally Friendly Dry Cleaners, and we utilize the most advanced and safest dry cleaning solvent: GreenEarth. While others use Petrol Chemicals to clean your clothes (which we all know by the smell it leaves behind), Impressive Cleaners uses GreenEarth which is not just safe for the environment, but safe for you, safe for your clothes, and has no odor!
With today’s ever changing fashion and clothing industry certain types of items require special attention either in the cleaning process or the pressing/finishing process. You can find our prices for Fancy & Special items by clicking here scrolling down to the “Additional Prices” section.
This process is for any garment that CANNOT be dry cleaned, either due to a high risk of damage to the garment, or for any garment that has a care label saying “DO NOT DRY CLEAN, MACHINE WASH” or “WET CLEAN.”
Wet Cleaning is a method of professionally cleaning garments in water using a special washing machine with a very delicate cycle in conjunction with biodegradable detergents, conditioners, optical brighteners, and softeners to clean and protect your delicate fabrics.
SPOT CLEAN ONLY
This process is for any garment that has a care label saying “SPOT CLEAN ONLY.” A “Spot clean only” label means that you can ONLY clean the visible spots or stains by hand without subjecting the garment to any dry cleaning, wet cleaning, machine washing, or hand-washing processes. When we receive a spot clean only garment we do exactly that. We clean the garment by hand by using environmentally friendly spotting agents to remove stains without cleaning the garment.
HAND WASH ONLY
This process is for any garment that has a care label saying “HAND WASH ONLY.” When we receive any item with this care label we follow the instructions by using a commercial hand wash method that is safe for the garment and any sequence or beads that may otherwise be damaged in standard dry cleaning or machine wash processes.
HAND FINISHED SHIRT
This is a process for any men’s shirt that can be washed in water and is then pressed by hand. Some shirts CANNOT be machine pressed due to a care label that says “Cool Iron” or “Hang Dry,” which is when we would be required to hand finish the shirt. This is also a designation for expensive and custom dress shirts that have custom buttons and placket designs that cannot be machine pressed.
Here at Impressive Cleaners we have been in business for over 30 years and we have become experts in the dry cleaning, laundering, and pressing of your garments. We are able to provide a high quality service at unbeatable prices due to the fact that we processes and systems are optimized for servicing 90% of textiles and garments.
There are certain items that require special attention, care, and time that we do not process.
We are currently unable to process the following items:
- Wedding Dresses
- Curtains, Drapes, and Hangings
- Duvet Covers and Mattress Pads
- Couch Cushion Covers
- Rugs and Mats
- Linens (We can only process table clothes, napkins, and towels in Wash & Fold)