If you, or a Cleaners, followed the care instructions on the label and problems result, return it to the store where you bought it. Dyes that run after following the the manufacturer’s washing instructions and other problems which result are the responsibility of the manufacturer. Clothing garments can be manufactured defectively when the dyes and fabrics are not tested per their own care instructions. The safe cleaning method listed on the care label is, in effect, a care warranty. Ask the store for an exchange or refund. If the store will not help you, ask for the manufacturer’s name and address and write directly to the company, describing your problem.
You can also contact the Federal Trade Commission by writing to: Consumer Response Center, Federal Trade Commission, Washington, DC 20580. Although the FTC cannot resolve individual disputes, the information you provide may indicate a pattern of law violations requiring action by the Commission.